Privacy Policy

Last updated March 30, 2026

This Privacy Notice for Urban Luxury Estates Inc (doing business as Sam Urban Real Estate Sales & Investments) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://samurban.homes or any website of ours that links to this Privacy Notice
• Use our real estate sales and investment services
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at connect@samurban.homes.

1. What Information Do We Collect?

Personal information you disclose to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include:

• Names
• Phone numbers
• Email addresses
• Contact preferences
• Property addresses (for valuation and listing purposes)
• Financial information (budget ranges, pre-approval status — for service delivery only)

Sensitive Information. We do not process sensitive personal information.

2. How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

• To facilitate account creation and authentication and otherwise manage user accounts.
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries/offer support to users.
• To send administrative information to you.
• To comply with our legal obligations.

3. When and With Whom Do We Share Your Information?

We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. Categories include:

• Cloud Computing Services
• Communication & Collaboration Tools (Follow Up Boss, Twilio)
• Data Storage Service Providers
• Sales & Marketing Tools (ManyChat, Meta Ads)

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

5. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Do We Collect Information From Minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor.

7. What Are Your Privacy Rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your data
• The right to opt out of marketing communications
• The right to withdraw consent at any time

Opting out of marketing: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" to SMS messages, or by contacting us at connect@samurban.homes.

8. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

9. Do United States Residents Have Specific Privacy Rights?

California Residents (CCPA): If you are a resident of California, you have specific rights regarding access to your personal information. You may request that we disclose what personal information we collect, use, and disclose. You may also request deletion of your personal data.

To exercise your California privacy rights, contact us at connect@samurban.homes or submit a data subject access request.

10. Do We Make Updates to This Notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice.

11. How Can You Contact Us?

If you have questions or comments about this notice, you may email us at connect@samurban.homes or contact us by post at:

Urban Luxury Estates Inc
DBA Sam Urban Real Estate Sales & Investments
Palmdale, CA
United States